Frequently Asked Questions
Find answers to common questions about Lovi Smart Homes solutions.
What areas do you service in India?
We provide smart home installation services across India, with primary operations in Hyderabad, Telangana and Andhra Pradesh.
How do I place an order?
You can place an order directly through our website. Select your desired products, add them to your cart, and proceed to checkout for full payment.
What is your cancellation policy?
Orders can only be cancelled before they have been shipped. Once an order is handed over to our delivery partner, it cannot be cancelled or refunded.
Do you offer returns or refunds after shipping?
No, we do not accept returns or offer refunds once a product has been shipped. Please ensure your order is correct before dispatch.
What is the warranty on your products?
All Lovi Smart Homes products come with a standard 1-year (12 months) warranty from the date of purchase. If you encounter any manufacturing defects, our support team will assist with a repair or replacement.
Do you provide installation services?
Yes, we provide professional installation services across India. Our certified technicians will ensure your smart home is set up correctly.